Customer Services Advisor

Role Overview

Customer Service Associate – 37.5 hours per week – fixed‑term contract until the end of January 2027. You will advise customers via telephone, email and social media channels, providing a positive and memorable experience.

• Fixed‑term contract that will run until the end of January 2027
• Full‑time contract offering 37.5 hours per week
• Shifts Monday to Friday 9‑6 outside of peak trading months, with teams working one weekend in every three (Saturday & Sunday); during peak trading months (October, November & December) the team extends opening hours and offers three rotating shifts (8:00‑16:00, 9:00‑17:00 & 11:00‑19:00)
• Two weeks of full‑time training to help you become job ready before starting your contracted hours

• 10% TK Maxx and Homesense discount, up to 20% on selected weekends
• Subsidised gym membership at The Club, our state‑of‑the‑art fitness and wellness centre
• Loads of catering options across the campus, all sustainably sourced
• Campus spaces for associates to relax – rooftop terrace, Games Lounge and a dedicated learning space
• Regular team social events, including early home days during summer

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Eur Home Office Watford GB