Remote Guest Support Specialist; Multilingual
Remote / Online - Candidates ideally in
Rome, Lazio, Italy
Listed on 2026-07-07
Rome, Lazio, Italy
Listing for:
Altro
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Italian Speaking
Job Description & How to Apply Below
Smartness is seeking a Customer Support Specialist to be the primary contact for guests using partner properties. You'll provide support via chat, email, and phone, ensuring a seamless experience throughout their stay.
The role requires 3+ years in Customer Support, ideally within hospitality, along with fluency in German, Italian, and English. This position offers remote work flexibility and competitive compensation, with an OTE of €30,000–€36,000 for the Italian market.
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