Bilingual Intake Specialist

Position: Bilingual Intake Specialist Hybrid Role
Drive member support at a hybrid workplace as a Bilingual Intake Specialist. This role involves communication, multitasking, and problem-solving to assist members effectively.

As a Bilingual Intake Specialist, you'll be the first contact for members seeking help, ensuring they receive necessary support before cases reach our Case Coordinators.

Your role includes assisting with travel arrangements, communicating with service providers globally, and updating clients on their assistance progress while managing case details using our system.

Key Responsibilities:

• Serve as the primary contact for all correspondence

• Assist traveling members with practical needs

• Connect with global service providers for documentation

• Update clients on assistance progress

• Support members returning home safely

Requirements:

• Bachelor’s degree or diploma in relevant field

• Minimum 2 years of customer service experience

• Proficiency in Microsoft Word and Excel

• Strong bilingual communication skills

• Excellent time management and independence

Bring your communication and multitasking skills to enhance member experiences in this integral support role.
#J-18808-Ljbffr