Remote Bilingual Customer Service

Position: Remote Bilingual Customer Service Role
Enhance customer relations as a Bilingual Customer Service Representative on a 12-month contract with Empire Life. Utilize your bilingual French and English skills to respond to inquiries and manage escalations.

Empire Life is seeking a committed Bilingual Customer Service Representative for a remote position. With a focus on the insurance and financial sectors, you'll engage with customers, handle inquiries effectively, and maintain strong relationships. Your experience will directly contribute to customer satisfaction and loyalty during your contract term.

Key Responsibilities:

• Respond to customer inquiries promptly and efficiently

• Manage escalations and resolve customer issues

• Maintain strong relations with clients

Requirements:

• 1+ years of customer service experience

• Bilingual in French and English

• Experience in insurance or financial services preferred

Bring your customer service expertise and bilingual skills to Empire Life and support clients effectively in Kitchener.
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