Lifestyle Manager - Arabic Speaking

Overview

Design world‑class luxury travel for high‑net‑worth Arabic‑speaking clients.

• Serve as the dedicated travel partner for a portfolio of high‑net‑worth clients, delivering highly personalized, discreet service.
• Act as the single point of contact, building trusted, long‑term client relationships.
• Design and manage bespoke luxury travel itineraries across global destinations, handling complex requests, changes, and issues with efficiency and discretion.
• Maintain accurate, real‑time system updates and booking documentation.
• Provide professional service in Arabic and English, applying strong cultural awareness of Middle Eastern norms, privacy expectations, and travel preferences.
• Advises on premium destinations, luxury hotels, private experiences, and halal‑friendly travel options.
• Proactively identify upsell and cross‑sell opportunities.
• Negotiate and manage bookings with airlines, hotels, DMCs, and luxury travel partners, securing VIP benefits and exclusive access.
• Collaborate with internal teams to deliver seamless end‑to‑end member experiences, ensuring arrangements meet regulatory, compliance, and quality standards.

• Minimum 3+ years of experience in luxury leisure travel, concierge, or tour operating.
• Proven experience creating tailor‑made itineraries for high‑net‑worth clients.
• Strong background in flight‑inclusive travel and GDS systems (Amadeus preferred).
• Experience negotiating with premium suppliers and managing complex bookings.
• Fluent in Arabic and English (professional working proficiency).
• Excellent knowledge of global luxury destinations and suppliers.
• Strong understanding of affluent customer expectations and luxury service delivery.
• Commercial awareness with a natural sales and upselling ability.
• Highly organized, detail‑driven, and adaptable in a fast‑paced environment.
• Desirable certifications:
  Amadeus, IATA, CTA/CTC, Virtuoso, or other recognized travel industry qualifications.

• Hybrid or remote working arrangements (minimum two days a week in office; fully remote for those not within commutable distance).
• Competitive salary and performance‑based bonus.
• Paid time off, including one day per year to volunteer for a cause of choice.
• Monthly paid sabbatical after every five years of service, without using annual leave.
• Access to professional lifestyle and travel networks, and employee discounts on travel and entertainment.
• Participation in the Ten Loyalty Rewards program.
• Opportunities for career advancement within an agile and international company.

Location:

Canada