Client Support Specialist

About Zephyra Co.

Zephyra Co. delivers personalized travel experiences designed to inspire and simplify every journey. We are seeking a customer-focused
Client Support Specialist
to provide outstanding service and support throughout the client experience.

• Respond to client inquiries via phone, email, and chat
• Provide information regarding travel services and available options
• Assist clients with itinerary questions, reservation updates, and general support
• Resolve routine client concerns and elevate complex issues when necessary
• Maintain accurate client records and communication history
• Coordinate with internal teams to ensure timely client service
• Follow up with clients to ensure satisfaction
• Support administrative and operational tasks as needed

• High school diploma or equivalent
• Excellent customer service and communication skills
• Strong organizational and problem-solving abilities
• Ability to work independently in a remote environment
• Proficiency with Microsoft Office and Google Workspace
• Reliable internet connection and home office setup

• Experience in customer service, hospitality, travel, or client relations
• Familiarity with CRM software and customer support platforms
• Previous remote work experience is preferred

• Remote work environment
• Flexible scheduling opportunities
• Professional training and development
• Career growth opportunities
• Collaborative workplace culture

Zephyra Co. is committed to equal employment opportunity and welcomes applicants from all backgrounds.

Please submit your application and resume for consideration.