Client Service Representative Remote

Learn more about the gig:
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.

We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

These sales representatives are trained not only to excel in selling but also to handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them highly effective in providing both sales support and customer care.

Earn $21.50 CAD per hour (fees apply: $2.00 per hour Marketplace Licensing Fee and $1.00 live Xchange Service Fee).

• Flexible schedule between Monday‑Friday: 7:30am–11:00pm EST (Peak: 9:00am–4:00pm EST)
• Saturday: 7:30am–8:00pm EST (Peak: 7:30am–8:00pm EST)
• Sunday: 9:00am–8:00pm EST (Peak: 11:00am–3:00pm EST)
• Must work a minimum of 20 hours per week, including holidays, between 7am and 8pm MST.
• Build your own schedule from available hours of business.

• Comprehensive Customer Assistance:
  Address a broad spectrum of customer needs, from booking appointments to answering general inquiries.
• Communicate directly with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
• Quickly evaluate customer needs and provide productive and effective options, demonstrating flexibility and adaptability in handling diverse requests.
• Handle customer interactions through various channels, including phone, email, text message, and others.

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Strong verbal and written communicator with a desire to excel in customer service.
• Commitment to the core attributes of collaboration, accountability, and integrity that shape our company culture.

All employees and contractors are required to comply with applicable employment laws. This position is offered under the Equal Employment Opportunity regulations.