Client Service Representative Remote

Overview

At the Junkluggers we are dedicated to providing exceptional customer service while protecting the environment.

• Handle customer interactions across phone, email, text, and other channels.
• Assist customers in understanding the Junkluggers service and schedule.
• Book, reschedule, or cancel appointments and address general inquiries.
• Evaluate customer needs quickly and provide efficient solutions.

Flexible schedule: Build your own schedule from available business hours:
Monday‑Friday 7:30am‑11pm EST (peak 9am‑4pm EST);
Saturday 7:30am‑8pm EST (peak 7:30‑8pm EST);
Sunday 9am‑8pm EST (peak 11am‑3pm EST). Minimum of 20hours per week.

Pay: $21.50

CAD per hour, plus Marketplace Licensing Fee $2.00 per hour and Live Xchange Service Fee $1.00 per hour.

• Minimum of 1 year of sales experience.
• Excellent verbal and written communication skills including grammar, punctuation, and spelling.
• Strong empathy, customer‑centric mindset, and genuine desire to please customers.
• Ability to make efficient decisions and adapt to diverse customer requests.
• Commitment to collaboration, accountability, and integrity.

We are an equal opportunity employer. The Junkluggers values diversity and provides a work environment free from discrimination and harassment. All qualified applicants will receive consideration according to gender, race, color, religion, national origin, age, disability, sexual orientation, veteran status, or any other protected characteristic.