Remote Customer Experience Specialist — Impact & Retention
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-09
Manchester, Greater Manchester, M9, England, UK
Listing for:
Divongroup
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Divongroup is seeking a Customer Experience Specialist who is passionate about helping people and solving problems. You will be the first line of contact for users, turning issues into opportunities.
The role involves providing support via chat, email, and social platforms while ensuring a positive customer journey. Ideal candidates have 2+ years of experience in customer support, excellent communication skills, and a calm, empathetic mindset. Enjoy perks like above-market pay, flexible time off, and monthly team fun.
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