Client Support Specialist – Work From Home
St. Catharines, St Catharines, Ontario, Canada
Listed on 2026-07-12
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Customer Service/HelpDesk
Customer Service Rep
We are expanding our remote team and looking for driven individuals who enjoy helping people, communicating clearly, and providing professional support.
This opportunity is ideal for someone seeking long-term growth, hands-on training, mentorship, and the chance to advance within a supportive team environment.
In this role, you will connect with members who have requested information about available benefit programs.
You will answer questions, explain options in a simple and professional way, and guide each person through the process with care and attention to detail.
Key Responsibilities Provide clear information about available benefit programs and services Answer member questions and offer helpful support Review individual needs and help identify suitable options Stay informed on program updates and available plans Maintain accurate records and follow up when needed Create a positive and professional client experience What We’re Looking For Customer service or sales experience is helpful but not required Strong communication and people skills Ability to build trust and rapport with clients Organized, reliable, and able to manage priorities Positive attitude and team-focused mindset Willingness to learn, grow, and be coached What We Offer Full training and ongoing mentorship Weekly pay Performance-based bonuses Residual income opportunities Remote work flexibility Company travel incentives Long-term career advancement opportunities
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