CX Concierge: Remote & On-site Call Center Pro
Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listed on 2026-07-13
Cape Town, 7100, South Africa
Listing for:
MCI
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
MCI in Cape Town is seeking Customer Service Representatives to support inbound and outbound calls, help desk, and back‑office tasks for diverse clients. You will resolve inquiries, troubleshoot basic tech issues, and maintain accurate records.
This role offers comprehensive training, clear progression, and a fast-paced environment within a supportive team. You will follow client processes, protect data, and strive for first‑contact resolutions.
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