Customer Service Claims Specialist; Bilingual

Position: Customer Service Claims Specialist (Bilingual)
Enhance your career as a Bilingual Customer Service Claims Specialist with the convenience of remote work from anywhere in Canada. This full-time position focuses on customer satisfaction and efficient claims resolution.

Working from 9am to 5pm EST, you’ll play a crucial role in handling customer inquiries, closing claims, and accurately logging vital information. Your dedication to detail and organized approach will help build lasting relationships with customers and retailers.

Key Responsibilities:

• Communicate with customers to resolve claims efficiently

• Close claims effectively and in a timely fashion

• Record necessary data in the claims database accurately

• Build trust through consistent problem resolution

Requirements:

• Bilingual in French and English is required

• At least one year of customer service experience

• Familiarity with Outlook and Excel is beneficial

• Strong problem-solving and communication skills

• Organized with ability to manage time effectively

Utilize your empathy and attention to detail to support customers in their claims journey.
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