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Remote Customer Experience Leader -Strong Global Team
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-13
Manchester, Greater Manchester, M9, England, UK
Listing for:
ApplyMint
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Parcel Hero, the UK's leading parcel delivery price comparison platform, is hiring a Customer Service Manager to lead our 50-strong remote team and elevate service quality as we expand internationally. You will drive cross-department collaboration, optimise processes with CX, QA, product and tech teams, and implement strategies for improved customer communication and self-service.
This contractor role offers a remote-first setup with a competitive package and opportunities to shape our customer
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