Bilingual Customer Service Agent

Join Blue Ocean in Halifax, NS as a bilingual Call Centre Agent focused on customer service. This full-time role offers remote work options and competitive hourly pay.

Blue Ocean is seeking self-motivated candidates for 20 openings as Call Centre Agents. You'll engage with clients by responding to inquiries, processing payments, and managing refunds. Ideal candidates should possess effective interpersonal skills and have 1 to 7 months of relevant experience.

Key Responsibilities:

• Respond to written and oral customer inquiries

• Provide detailed information and support to clients

• Arrange for refunds and credits efficiently

• Process payments accurately during interactions

• Ensure a positive customer experience at all times

Requirements:

• Bilingual proficiency in English and French

• 1 to 7 months of customer service experience

• Punctual with strong communication skills

• Familiarity with MS Office suite

• Ability to multitask under pressure

Bring your expertise and customer-focused approach to Blue Ocean, enhancing service quality in Halifax.
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