Call Agent TLNT_NI

Position: Call Agent TLNT1_NI
*** AN EXCITING OPPORTUNITY TO JOIN A RAPIDLY GROWING FLEET MANAGEMENT TEAM IN DROMORE, TAKING AND PLACING JOBS NATIONWIDE
*** This position is to cover the inbound calls
- Full time or Part time Including nights and weekends. Working pattern are negotiable between 8am and 10pm Sun
- Sat (Working from home after training) Salary Negotiable

Main Responsibilities:

Receiving job details via phone or email Placing jobs with one of the Partners on our network Processing and recording of data from various sources Sales invoice processing Purchase ordering Using customers online portals Dealing with customer queries Stock control General admin Carry out any other duties as required Knowledge/Qualifications & Skills 1 year+ experience in an administrative role desired, but not essential Experience in a customer service role Have a flexible approach to the working of shift patterns to cover the role Good level of spoken and written communication skills Willingness to work as part of a team, as well as be a self-starter Ensuring a professional standard of customer service is experienced by customers/suppliers .

All tasks are to be completed in a timely and productive manner with exceptional accuracy and attention to detail. Being highly organised at all times is also vital to the success of this role. This role would ideally suit someone who has experience working in a fast paced environment. A working knowledge of MS Office, and previous computer use would be an advantage.

Training on our bespoke systems will be provided.

Skills:

General Admin Excellent customer service Job Placement call handling Benefits:
Work From Home