Remote Client Service Representative at Bombardier

Location: Châteauguay

Take on a meaningful role as a Remote Client Service Representative  your skills to support our exceptional Customer Experience team in facilitating top-quality service.

In this permanent, full-time position, you will actively engage in enhancing customer interactions and addressing inquiries. This role encourages teamwork and efficiency, aiming to resolve issues and raise service standards effectively. Your contributions will play a crucial role in the overall client satisfaction journey.

Key Responsibilities:

• Engage with clients to address inquiries

• Provide technical advice and support

• Facilitate quality testing and adjustments

• Recommend measures for productivity enhancements

• Assist in ongoing service improvement projects

Requirements:

• High school diploma or equivalent required

• 2-3 years of customer service experience

• Strong interpersonal and communication skills

• Experience in hybrid working models

• Knowledge of feedback loops for client satisfaction

Support and enhance Bombardier's reputation in customer service from the comfort of your home.
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