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Remote Senior Escalations Advisor - VIP Collector
Remote / Online - Candidates ideally in
Milton Keynes, Buckinghamshire, MK1, England, UK
Listed on 2026-07-17
Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for:
Fanatics
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Fanatics Collectibles seeks a Senior Customer Support Associate to act as an escalation specialist within our global support team. You will resolve high-priority issues from internal teams, social media, and executive channels, while maintaining high service standards across email, phone, and chat.
You will assist Tier 1 agents, stay updated on product releases and policies, and flex across regions to support global coverage during peak periods.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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