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Early Advisor - Impactful Family Support; Remote
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-17
Manchester, Greater Manchester, M9, England, UK
Listing for:
Norfolk County Council
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Norfolk County Council’s MASH team seeks a patient Early Help Advisor to identify the right support for families at the first point of contact. The role focuses on telephone and email communication, accurate case recording, and adherence to processes to ensure timely referrals.
The post requires excellent verbal and written communication, adaptability, and collaboration with internal and external partners to prevent escalation of needs.
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