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EU Remote Ticket Analyst — Customer Support
Remote / Online - Candidates ideally in
Wolverhampton, West Midlands, WV98, England, UK
Listed on 2026-07-17
Wolverhampton, West Midlands, WV98, England, UK
Listing for:
SOLVACE
Remote/Work from Home
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Solvace is seeking a Customer Support Specialist (Ticket Analyst) to join our EU-based remote team. You will own end-to-end ticket management, triage issues, and provide timely resolutions for customers across the EU and beyond, collaborating with Product, Engineering and Customer Success.
English communication is essential;
French speaking is preferred. The ideal candidate has 2+ years in SaaS support within a fast-paced, remote-first environment and a genuine passion for delivering excellent
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