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Remote Customer Service Specialist — CSAT & FCR

Remote / Online - Candidates ideally in
Makkah Region, Saudi Arabia
Listing for: PULSE (MENA)
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 66960 - 100440 SAR Yearly SAR 66960.00 100440.00 YEAR
Job Description & How to Apply Below

PULSE (MENA) is seeking a motivated Customer Service Representative to be the primary contact for customers across multiple channels, including phone, email, live chat and social media. You will resolve inquiries, provide accurate product and policy information, and maintain detailed CRM records while collaborating with a distributed team.

The role emphasizes empathy, problem solving, and independently managing tasks in a remote setup.

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