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Remote Sales Support Specialist — Email & Chat

Remote / Online - Candidates ideally in
Durban, 4056, South Africa
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Talent Pop App is hiring a Sales Support Rep – Email & Chat who works remotely, focusing on written customer support and revenue opportunities through upselling, cross-selling, and retention.

You will handle email and live chat inquiries, resolve order issues, educate customers on premium features, and contribute toward monthly expansion and retention targets. A SaaS or e-commerce background and strong English writing are required, with experience using Hub Spot/Salesforce and Zendesk/Intercom.

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