Remote Call Center Agent at Transat

Join Transat as a Remote Call Center Agent and engage with customers and travel agents. Leverage your expertise in customer service while enjoying flexible work conditions and travel benefits.

Transat is seeking dedicated individuals for a remote call center position. This role focuses on answering incoming calls, assisting with reservations, and promoting travel-related services. Candidates should be comfortable with various computer tools and possess excellent customer service skills. As part of your training, you'll receive tailored onboarding to master systems and products.

Key Responsibilities:

• Answer incoming calls regarding reservations and changes

• Promote products like seat selection and travel insurance

• Assist customers in navigating our websites

• Provide exceptional service with empathy and professionalism

Requirements:

• Minimum one year of call center experience

• Bilingual in French and English, spoken and written

• Customer service excellence recognition

• Flexibility for day or night shifts

• Experience in the travel industry is a plus

Embrace a new career path with Transat as you support customers and develop your skills!
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