Customer Service CSR - Remote

Position: Customer Service CSR - Full Time Remote
Join Kohl & Frisch Limited as a Customer Service Representative (CSR) in a full-time remote role. This position focuses on excellent customer service, order handling, and problem resolution.

You will play a vital role in maintaining high service standards, striving to resolve customer issues while managing order entries with precision. This position requires two in-office meetings monthly to engage with the customer service team. Your enthusiastic approach and strong communication skills will greatly impact customer satisfaction and retention.

Key Responsibilities:

• Facilitate order entry and customer service inquiries

• Foster relationships through proactive service management

• Resolve customer issues with innovative solutions

• Handle a high volume of customer calls daily

• Work collaboratively within a supportive team structure

Requirements:

• High school diploma necessary

• Customer service experience highly valued

• Excellent verbal and written communication skills

• Strong proficiency in Microsoft Office applications

• Self-motivated with the ability to work independently

Utilize your communication and problem-solving abilities in this rewarding Customer Service Representative position with Kohl & Frisch.
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