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Home-Based Customer Service Advisor — Tenant

Remote / Online - Candidates ideally in
Warrington, Cheshire, MK46, England, UK
Listing for: Your Housing Group
Full Time, Remote/Work from Home position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 24479 - 26209 GBP Yearly GBP 24479.00 26209.00 YEAR
Job Description & How to Apply Below
Position: Home-Based Customer Service Advisor — Tenant Support

Your Housing Group is hiring a Customer Service Advisor for a homebased role covering the North West. You will join a busy contact centre, handling tenant queries by phone and email, delivering first line support and aiming for first call resolution.

Training is conducted at Birchwood Head Office for 4–5 weeks before transitioning to the homebased pattern. You’ll work 35 hours per week on a Monday–Friday rota, with occasional bank holidays.

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