Bilingual Claims Resolution Specialist Remote

Enhance customer satisfaction as a Bilingual Claims Resolution Specialist with Phoenix AMD International Inc. in remote Canada. Manage claims processes while delivering top-notch service and support every day.

We are looking for a dynamic Claims Specialist to join our team at Phoenix AMD International Inc. This remote role focuses on efficiently resolving customer claims and ensuring seamless communication. You will be required to accurately input data into the claims database while building trust with retailers and consumers through timely issue resolution.

Key Responsibilities:

• Communicate with customers to resolve claims issues

• Efficiently address and close open claims timely

• Record necessary data accurately in the claims database

• Build trusting relationships with retailers and consumers

Requirements:

• Bilingual in French and English

• Resident of Canada

• Proficiency in Outlook and Excel preferred

• 1 year of call center or customer service experience

• Excellent problem-solving and communication skills

Bring your bilingual skills and passion for customer service to Phoenix AMD International Inc. and make an impact in claims resolution.
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