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Remote SaaS Customer Retention Specialist
Remote / Online - Candidates ideally in
UAE/Dubai
Listed on 2026-07-22
UAE/Dubai
Listing for:
Confidential
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Confidential, a global AI-powered business platform, is seeking a Customer Retention Specialist to support customer engagement, reduce churn, and improve long-term client relationships.
You will conduct outbound outreach, engage customers with declining usage, and identify opportunities for plan upgrades while maintaining accurate CRM records. Strong English, SaaS and CRM experience, and a data‑driven mindset are essential for this remote role.
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