Customer Support Representative – Remote Work

Become a pivotal Customer Support Representative for Waste Solutions Canada, working remotely to ensure exceptional client interactions. Deliver efficient service and support through various communication channels.

Waste Solutions Canada is seeking a motivated Customer Support Representative to join its growing team. This remote role includes responding to inquiries, resolving issues, and documenting all communications within our CRM system. The ideal candidate brings strong problem-solving skills and a commitment to client satisfaction.

Key Responsibilities:

• Provide prompt responses to client and vendor questions

• Efficiently resolve complaints and issues as they arise

• Book services and manage incoming requests seamlessly

• Document client interactions accurately in CRM

• Collaborate with departments to improve service quality

Requirements:

• Minimum 3 years in a customer service role

• Experience with Microsoft Office applications

• Strong troubleshooting and problem-solving capabilities

• Excellent communication and organizational skills

• Bilingual candidates (English and French) are preferred

Play a key role in enhancing customer relations at Waste Solutions Canada in a fulfilling remote position.
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