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Remote Customer Insight & Engagement Specialist

Remote / Online - Candidates ideally in
Gloucester, Gloucestershire, GL1, England, UK
Listing for: Mears Group
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 26100 - 31900 GBP Yearly GBP 26100.00 31900.00 YEAR
Job Description & How to Apply Below

Mears Group is looking for a Customer Insight & Engagement Officer to join their remote team with regular travel. This role involves managing customer feedback and insights to enhance service improvements and customer experience.

The ideal candidate will possess excellent communication skills, strong analytical abilities, and experience in customer service. Benefits include 25 days annual leave, discounts through Mears Rewards, and a supportive work culture.

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