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Claims & Client Care Concierge; Hybrid

Remote / Online - Candidates ideally in
Bolton, Greater Manchester, NE66, England, UK
Listing for: QuestGates
Full Time, Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 22000 - 26000 GBP Yearly GBP 22000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Claims & Client Care Concierge (Hybrid)

Quest Gates is recruiting two Concierge for its QG Validations team in Bolton. The roles are hybrid, based at our Bolton office, and involve supporting Claims Handlers, Investigators, and managers to proactively manage claims to conclusion.

You will be a primary contact for client queries, escalating and owning issues until resolution, while upholding client SLAs and KPIs. These positions offer a contributory pension and a performance bonus, with a 35‑hour standard week and home/office

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