Call Center Representative - Transat

Become a Call Center Representative for Transat and play a crucial role in customer support. Enjoy remote work benefits while handling customer inquiries related to travel.

As a Call Center Representative at Transat, you will manage incoming calls from customers and travel agents. This role involves guiding clients through reservations and promoting our wide range of products. Ideal candidates will have strong customer service abilities, computer proficiency, and experience in the travel sector. You'll undergo personalized training to excel in your role.

Key Responsibilities:

• Manage calls for reservations and flight changes

• Promote seat selection, baggage, and special services

• Guide customers through our websites

• Deliver professional and attentive customer service

Requirements:

• One year of experience in a call center

• Bilingual in French and English

• Flexibility in scheduling, including nights

• Knowledge in the travel industry is an asset

• Positive customer service reputation

Join Transat, where your customer service skills shape travel experiences for all!
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