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Hybrid Rent Support Specialist — Maternity Cover

Remote / Online - Candidates ideally in
Lancashire, Lancashire, England, UK
Listing for: Onward
Full Time, Seasonal/Temporary, Contract, Remote/Work from Home position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 28215 - 34485 GBP Yearly GBP 28215.00 34485.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Rent Support Specialist — 10-Month Maternity Cover

Onward Homes is seeking an Early Intervention Specialist (Rent Support Specialist) to join the Customer Account & Money Advice team on a 10-month maternity cover. This hybrid role combines home-based work with one day per week in the S4B Office and occasional travel to other locations for meetings.

You will manage arrears cases, support tenancy sign-ups, and provide welfare benefit information while delivering excellent customer service and contributing to team KPIs.

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