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Customer Success Associate – Fintech; Hybrid​/Remote

Remote / Online - Candidates ideally in
Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Propel Holdings
Full Time, Remote/Work from Home position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM System
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Associate – Fintech (Hybrid/Remote)

Propel Holdings is seeking a Customer Services Assistant to support our growing fintech customer base, handling a wide range of queries and payment plan support across channels. You will engage with customers via phone, email and chat and use our Salesforce CRM to track interactions.

You should be a good listener, proactive problem-solver and comfortable dealing with sensitive issues, aiming for positive outcomes while maintaining a positive team spirit in a fast-paced, entrepreneurial

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Position Requirements
10+ Years work experience
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