Bilingual Claims Service Representative; Remote

Position: Bilingual Claims Service Representative (Remote)
We are hiring a Bilingual Claims Service Representative to offer remote support and assist policyholders with their insurance claims from anywhere in Canada. Ensure timely and efficient processing for callers.

The role requires full proficiency in French and English, focusing on delivering exceptional customer service. Candidates will manage the intake of claims, document necessary details, and work closely with adjusters and vendors to enhance the client experience. This full-time position requires a commitment to high-quality service.

Key Responsibilities:

• Review and finalize call reports for claims

• Provide top-notch support to policyholders

• Coordinate with adjusters when necessary

• Respond to inquiries and manage service requests

• Analyze service lapses and offer recommendations

Requirements:

• Post-secondary education required

• Minimum of 1 year in customer service

• Preferable experience in the insurance field

• Strong computer skills and communication abilities

• Attention to detail is essential

Bring your bilingual talents and customer service skills to our remote team and make a difference for clients.
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