Remote Head of Customer Success
Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listed on 2026-07-26
Cape Town, 7100, South Africa
Listing for:
Pro Coffee Gear
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Pro Coffee Gear is seeking aHead of Customer Success to lead our global customer experience function. This remote-first role shapes strategy, metrics, and team performance to drive satisfaction and loyalty across all touchpoints.
You will build and mentor a high-performing CS team, oversee onboarding, support, and service coordination, and partner with marketing and sales to optimize the customer journey. English fluency is required.
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