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Senior Customer Success Leader — Remote, AI-SaaS, ESOP

Remote / Online - Candidates ideally in
Sheffield, South Yorkshire, S5, England, UK
Listing for: Ecorobotix SA
Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Job Description & How to Apply Below

Ecorobotix SA, a Swiss company, is seeking a Senior Customer Success Manager for the United Kingdom. You will lead and scale the Customer Success function, drive onboarding, and ensure client satisfaction and retention in a SaaS environment.

You will oversee a growing team, implement health scores and CS programs, collaborate with product, and champion AI-native turf and land management solutions. Fluency in English (C1+) is required;
French or German is a plus.

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Position Requirements
10+ Years work experience
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