Remote Luxury Travel Support Specialist: Partners & Members
Remote / Online - Candidates ideally in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-27
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Mr & Mrs Smith
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Mr & Mrs Smith is hiring a Support Specialist for a hybrid role delivering premium service to members, B2B partners, and hoteliers. You will manage the full sales and service cycle for partners and support members post‑sale, resolving complex queries while upholding the Smith
24 standard of luxury travel service.
You will collaborate across departments to streamline partner journeys, maintain high response quality, and protect revenue.
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