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Global Remote Customer Success Manager

Remote / Online - Candidates ideally in
South Africa
Listing for: Oyster®
Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below

Oyster is hiring a Customer Success Manager as part of its distributed, fully remote team. Based in the EMEA region, you will manage a diverse customer base, drive adoption, and collaborate with Sales, Support, Product, and Marketing to maximize platform value.

The role emphasizes data-driven decisions, scalable processes, and exceptional service. With a focus on customer health and retention, you will lead enablement sessions, address escalations, and partner with treasury on collections.

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