Remote- Customer Support & Planning Coordinator
Remote / Online - Candidates ideally in
Maidstone, Kent County, ME14, England, UK
Listed on 2026-07-29
Maidstone, Kent County, ME14, England, UK
Listing for:
Apogee
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Apogee is seeking a Customer Support & Planning Coordinator to act as the heartbeat of service delivery. You will be the first point of contact for customers while coordinating field engineers to ensure requests are handled efficiently and professionally.
This role blends customer experience with operational planning, balancing real-time problem solving with smart scheduling to ensure the right engineer is in the right place at the right time. It also offers hybrid working options after training.
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