Customer Success Specialist Online Transportation
Remote / Online - Candidates ideally in
Yogyakarta, Indonesia
Listed on 2026-07-29
Yogyakarta, Indonesia
Listing for:
UNAVAILABLE
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Overview
Customer Succes Specialist
Responsibilities- Answering an Incoming Calls, Chats and Respond to Emails.
- Handle Customer Inquiries by Email and Social Media.
- Provide Customers about Product and Service Information.
- Identify and Escalate Priority Issues.
- Documenting All Call Information According to Standard Operating Procedures.
- Complete All Call Logs.
- Updating customers profile into computer.
- Conduct customer surveys to ascertain level of customer service.
- Minimum D3 / S1 any Major.
- Minimum IPK 2,75
- Experience Minimum 1 year in Call Center (Inbound, Outbound and Handle Media Social).
- Willing to work in Shifting Schedule including weekend and Public Holiday.
- Difable people are welcome (as long as can see. communicate by spoken, and typing on computer).
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