Overnight Customer Service Role at TigerTel

Join Tiger Tel as an Overnight Customer Service Representative, where your remote career begins after successful in-office training. Elevate customer experiences from the comfort of home!

This full-time role requires an initial 5-week in-office training, preparing you for remote work. Your primary tasks involve managing calls from customers, providing necessary information, and operating our cutting-edge call center systems. The position is purely inbound; no telemarketing involved.

Key Responsibilities:

• Professionally manage incoming customer calls

• Provide prompt responses and information

• Transfer calls to appropriate departments

• Take messages when necessary for follow-up

• Prioritize customer needs effectively using tools

Requirements:

• Positive and welcoming voice

• Proficient in English with excellent spelling and grammar

• Strong computer skills in Windows environments

• Reliability in attendance and timeliness

• Ability to type at least 35 words per minute

Take pride in delivering excellent customer service with Tiger Tel as your employer.
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