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Hybrid Customer Success Associate - Equity & Growth

Remote / Online - Candidates ideally in
Northern Ireland, UK
Listing for: Story Terrace Inc.
Full Time, Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Raylo is seeking an Operations Associate in the Customer Success team. You will be the first point of contact for customers, resolving queries and maintaining a high-quality experience while leveraging AI platforms to improve efficiency and reporting.

Based in Belfast, you’ll work on-site 4 days a week with 1 day of remote work post-probation, supporting a fast-growing tech business. A foundation in operations and a proactive, team-focused mindset are essential.

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Position Requirements
10+ Years work experience
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