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Remote Resolution Caseworker - Customer Experience
Remote / Online - Candidates ideally in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-08-01
Oxford, Oxfordshire, OX1, England, UK
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Remote/Work from Home
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Stonewater is recruiting a Customer Resolution Caseworker on a fixed term contract to support our customer experience remotely in the UK. You will manage complaints from start to finish, investigate issues, and deliver fair resolutions in line with policies and regulatory requirements.
In this fast-paced role you’ll work across teams, own your caseload, and communicate clearly with customers, aiming to improve satisfaction and trust while promoting a customer-first culture.
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