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Bilingual Customer Support Specialist (EN/FR) – Remote
Remote / Online - Candidates ideally in
Richmond Hill, Ontario, Canada
Listed on 2026-08-01
Richmond Hill, Ontario, Canada
Listing for:
CooperCompanies
Remote/Work from Home
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Cooper Vision in Richmond Hill, ON, is seeking a customer service specialist to provide optimal experience across phone, fax, chat and email for internal and external customers. You will process orders, answer pricing questions, and update account information.
Must live within commuting distance (up to 50 km) and be fully bilingual English/French. The role emphasizes teamwork, adherence to quality guidelines, ERP order entry, and collaboration with Sales, IT, Manufacturing, and Distribution to
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