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Remote Digital Customer Success Manager
Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-02
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Marketing / Advertising / PR
Job Description & How to Apply Below
Hack The Box is seeking a Digital Customer Success Manager to design scalable onboarding, activation, and adoption flows guided by data and content strategies. You will help hundreds of customers through activation, product adoption, and renewal by focusing on systems, content, and insights.
The role collaborates with Product, Growth Marketing, Analytics, Rev Ops, and Support to drive product adoption at scale, monitor health signals, and coordinate renewal opportunities.
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