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Helpdesk Customer Support Agent (Backshift, 2pm-10pm

Remote / Online - Candidates ideally in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: City Facilities Management Holdings Ltd
Full Time, Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 21638 - 29288 GBP Yearly GBP 21638.00 29288.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Customer Support Agent (Backshift, 2pm-10pm)

City Facilities Management Holdings Ltd in Glasgow is seeking a Customer Service Representative (Backshift) to join the helpdesk for a major UK supermarket client. The role involves handling inbound/outbound calls, logging issues, and ensuring timely responses.

The position is permanent, 37.5 hours per week (2pm–10pm) with 1 day of work-from-home after training, offering a pension, holiday allowance and employee discounts.

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