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Remote Customer Complaints Specialist
Remote / Online - Candidates ideally in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-03
Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for:
Workshop Recruitment
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Workshop Recruitment is seeking a Customer Complaints Specialist for a fully remote role in the United Kingdom. You will manage client complaints from receipt to resolution, ensuring fair investigation, professional communication, and accurate recording within the complaints portal.
The position supports the Operations team and focuses on protecting client relationships and improving service quality. Requirements include 2+ years in client-facing and complaints handling, excellent written and
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