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UK Remote Customer Success Manager, Transport
Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-04
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for:
Doist
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Masabi is seeking a Customer Success Manager to oversee a UK portfolio of transport operators and authorities. You’ll build trusted relationships, resolve issues, and coordinate across teams to ensure seamless product adoption and ongoing value. A hands-on role with ownership from day one in a fast-growing SaaS environment.
You’ll join a small UK team, work in a hybrid or remote setup, and learn public transport specifics quickly while driving customer outcomes and renewal opportunities.
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