Entry Level Customer Service

Make an Impact. Build a Career That Works for You.

We’re on a mission to protect the financial well-being of working families through personalized benefits solutions. With decades of experience and a strong presence across thousands of unions and associations, we connect directly with individuals who are already seeking support—no cold calls, no pressure selling.

What the Role Looks Like

You’ll be the first point of contact for members looking to understand their coverage options. This includes:

• Handling scheduled inbound and follow-up calls

• Coordinating virtual appointments with members

• Providing clear, compassionate guidance on benefit options

• Completing digital enrollment documents accurately

• Staying organized and ensuring quality in every interaction

• Collaborating with your team and participating in ongoing training

What Makes You a Great Fit

• You’re confident speaking with new people

• You bring positivity and professionalism to your work

• You’re detail-oriented and good at managing your time

• You’re self-motivated but work well with others

• Prior customer-facing experience is helpful but not required

• You’re legally able to work in the U.S. or Canada

Perks and Compensation

• Full medical and health benefits

• 100% remote position – work from anywhere

• Flexible scheduling with no rigid hours

• Reliable weekly pay + monthly bonus potential

• Opportunity to qualify for paid company retreats (past trips include tropical and luxury destinations)

More Than a Job — A Career With Purpose

If you’re looking for more freedom, more growth, and more impact in your next role, this is your chance to step into a position that rewards hard work and supports your goals.

Apply now and let’s create your next chapter — together.