Head of Customer Success — AI for Financial Services (Remote
Remote / Online - Candidates ideally in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-08-06
Bristol, Bristol County, BS1, England, UK
Listing for:
Aveni
Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own the CS operating model, drive customer value, and partner with Sales, Product, Implementation and Support to ensure a seamless end-to-end experience across enterprise accounts.
You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy.
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