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Remote Energy Efficiency Helpdesk Coordinator
Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-07
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Energy Saving Trust Limited
Remote/Work from Home
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Energy Saving Trust is looking for a friendly, proactive contact centre assistant to be the first point of contact for SMEs seeking energy efficiency advice, low carbon heat and renewable technologies. You’ll handle enquiries by phone and email and provide essential back-office support to guide customers through their sustainability journey.
Working with internal teams and external consultants, you will record interactions accurately, maintain data quality, and help the team meet key targets
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